We are a 22 year old company with over 40 years of Mental Health Administrative experience. Our Virtual Assistants for mental health practices have the knowledge and skill to provide your clients with excellent customer service and manage all your Front Desk and Administrative Assistant tasks. Our mission is to have our service feel Helpful, allowing you to focus on Helping the Hurting.
Theranest, Simple practice, Therapy Notes, Office Ally, Clinic Source, Practice Suite, Practice Fusion, EclinicalWorks, American Medical Systems, and Acuity.
Answering inbound and outbound calls, Scheduling, rescheduling, and canceling appointments.Minimal Insurance Verifications, Admin Task, Checking email, Checking text, Collecting time of service money, Updating insurance, Collecting on account balances, Mail Chimp, Tracking Intake Clients, Processing medical records, and Creating spreadsheets.
1. American VA – $30/hr
2. Filipino VA – $15/hr
The hourly rate is to accommodate the new start-up practice or small solo practice that treats less than 20 patients per month. For mid-size to large practice, we offer monthly packages.
Package 1: 173 hours Filipino rep (8 Hours)
Package 2: 129 hours Filipino rep (6 Hours)
Package 3: 86 hours Filipino rep (4 Hours)
We use RingCentral, just forward your number to our number.
7:00am CST to 7:00pm CST
Not at this time, but we’re considering that service in the near future.
Yes, excluding lunch
Yes, we have a backup rep assigned to your account. This rep will only do the most important daily task.
Yes. It can take time to find a replacement. In the meantime, the backup rep and the supervisor will cover your most important daily task.
1.We can text or email , and when you have an important or urgent issue, email and cc the supervisor.
2.You will constantly be communicating with your rep any time of day
Give us a call and we’ll get the ball rolling. We do require a contract to be signed and other documents that give us information about your company will need to be completed. We’ll need to schedule training time with you for a couple of hours so we can learn the way you want things done.
Our Mission is To Help those who Help the Hurting